Legal

Shipping Policy

Effective November 5, 2026

CF Creative Services LLC provides digital services only. Nothing is shipped physically and there are no shipping fees.

How delivery works

Concepts, revisions and final files are delivered by email, as image files or a download link.

Delivery times

Thumbnail concepts are delivered within 48 hours of receiving your complete brief. Revisions are usually delivered the same day. Delivery times for video services will be stated before you order.

File format

Final thumbnails are delivered as 1280×720 JPG or PNG files, ready to upload to YouTube.

Where we deliver

Because delivery is digital, we serve customers worldwide, except where prohibited by law or sanctions.

Problems with delivery

If you have not received your files on time, check your spam folder, then email support@cfcreativeservices.com. We resend files within one business day.